Privacy Policy - Impact Partners

Remote Animal Assistance

Remote Animal Assistance (RAA) is committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal and business information provided by Impact Partners.

1. Who This Policy Applies To

This policy applies to businesses and individuals who:

• Become Impact Partners
• Enquire about partnership opportunities
• Provide information through partnership forms
• Engage in trigger-based or recurring giving arrangements

• Engage in any quizzes, surveys or other marketing from Remote Animal Assistance

2. Information We Collect

To establish and manage Impact Partnerships, we may collect:

Contact Information

• Name
• Email address
• Phone number
• Business name and ABN (where applicable)

Partnership Details

• Chosen outcomes
• Contribution structure (recurring or trigger-based)
• Preferred frequency
• Business triggers or milestones
• Communication preferences

Brand & Recognition Information

• Business logo
• Website and social media links
• Approval and preferences for public recognition

Payment Information

Payments are processed securely through third-party providers.
RAA does not store full credit card or banking details.

3. How We Use Your Information

We collect and use information to:

• Establish and manage your Impact Partnership
• Allocate contributions to chosen outcomes
• Provide reporting and impact updates
• Create partner recognition materials
• Share agreed promotional content
• Communicate partnership updates and opportunities
• Meet legal and financial reporting obligations

We only use your information for purposes directly related to partnership management and impact delivery.

4. Sharing of Information

We do not sell or trade your personal or business information.

Information may be shared only where necessary with:

• Secure payment processors
• Professional service providers (accounting, legal, reporting)
• Design and media partners producing approved recognition materials

• Public recognition (e.g. partner listings, reports, social media) only occurs with your consent.

5. Data Security

We take reasonable steps to protect your information from misuse, loss or unauthorised access.

This includes:

• Secure digital storage systems
• Restricted access to authorised personnel
• Encrypted payment processing

6. Access and Corrections

You may request access to the information we hold about you and request corrections if needed.

Contact:
[email protected]

7. Communications

As an Impact Partner, you may receive:

• Partnership communications
• Impact reports
• Operational updates
• Relevant partnership opportunities

You may opt out of non-essential communications at any time.

8. Retention of Information

We retain partnership information as required for:

• Ongoing partnership management
• Financial and legal compliance
• Historical impact reporting

Information is securely archived when no longer required.

9. Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes.
The latest version will always be available on our website.

10. Contact Us

For privacy enquiries or data requests:

Remote Animal Assistance
Email: [email protected]
Website: remoteanimalassistance.com